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La Maison du TCG

GDPR

Privacy policy

Last updated: September 24, 2026

La Maison du TCG is committed to protecting your privacy. This policy describes what data we collect, why, and your rights over that data.

1. Data controller

La Maison du TCG, whose details appear in the Legal notice, is the controller of data collected via lamaisondutcg.com.

2. Data collected

Identification data (email, name, shipping address), order data (purchase history, cart), gamification data (XP, ranks, badges, activity), browsing data (cookies, anonymised IP), and, if you consent to marketing (newsletter or the marketing checkbox at signup), proof of that consent: date, IP address at opt-in time and collection point. Payment is processed directly by Shopify and our providers, we store no card number.

3. Purposes

Order processing, account management, loyalty programme, newsletter (opt-in only), measuring how our ads perform (with your consent), fraud prevention, legal and accounting obligations, service improvement.

4. Legal basis

Contract performance (orders), consent (newsletter, non-essential cookies, ad measurement), legitimate interest (security, fraud prevention), legal obligation (invoicing, 10-year accounting retention).

5. Retention

Active account: until you request deletion. Invoices: 10 years (accounting obligation). Analytics cookies: 13 months max. Technical logs: 12 months. Proof of marketing consent is kept for 3 years after the last contact, then deleted.

6. Your rights

You may exercise your rights of access, rectification, erasure, portability, objection and restriction at any time. Send a request to privacy@lamaisondutcg.com with proof of identity. We reply within 30 days. In case of dispute: French CNIL (www.cnil.fr).

7. Cookies

We use functional cookies (always on: cart, session, language), analytics (anonymised audience measurement, opt-in) and marketing (personalisation and ad measurement, opt-in, see section 8). You can change your preferences anytime via the consent banner.

8. Measuring our ads

Only if you accepted marketing cookies: when you place an order, we send Google (Google Ads), Meta (Facebook, Instagram) and TikTok the information needed to measure how well our ads perform. This is your email address in hashed form (irreversibly transformed, never sent in plain text), the identifier of the ad click that brought you to the site if there is one, your order's identifier, amount and currency, and, for Meta and TikTok, your IP address and browser. For Google, this processing is governed by the Google Ads Data Processing Terms, which make Google our processor. These partners may process this data outside the European Union, with the safeguards provided by the GDPR (adequacy decision or standard contractual clauses). Without marketing consent, nothing is sent. You can withdraw this consent at any time via the consent banner.