Help
Everything you need to know about the House, memberships, drops and gamification.
You earn 1 XP per euro spent, +50 XP per published review, extra XP by completing daily quests and your streak. You climb 5 ranks (Novice → Master Collector) unlocking progressively: cashback, free shipping, XP bonuses and early drop access. You can multiply XP through memberships (Premium ×1.5 / VIP ×2).
Premium (€9.99/month): +50% XP on every purchase, 3% cashback, 12h drop early access. VIP (€29.99/month): +100% XP, 8% cashback, 24h drop early access + birthday gift. Cancel anytime from your Shopify account.
Yes. All our graded cards are certified PSA, CGC or BGS. The cert number is verifiable on the agency's website before purchase. A certified photo is attached to each shipment.
48h delivery in France with insurance included. Past a threshold (varies by rank), it becomes free. For high-value cards we use signed parcel + extended insurance.
Not yet. The consignment marketplace (buy cards from us shipped by members) is planned for S13. For now we source our cards exclusively.
Our lives are on Whatnot (auctions starting at €1). Drops are announced on Instagram and unlocked early for Ultra Collector tiers and above. You can enable live reminders 1h before each session from the Lives page.
No. Earned XP is yours forever. Cancelling Premium/VIP only removes the multiplier on FUTURE purchases. Your current rank is preserved.
Yes. At checkout, you can pay with BTC, ETH, USDC and others via NowPayments. The order is validated manually within 24h after on-chain payment confirmation.
Another question? Write to us.
support@lamaisondutcg.com